Need help with Foloos?
Foloos is a local-first money tracker for expenses, incomes, budgets, categories, and household sharing. If you run into a problem or have a question about the app, we're happy to help. Please include the app name (Foloos), your device type, and a short description of the issue so we can assist you faster.
Account deletion request
You can request deletion of your account and its associated data at any time. Email us at majd.mahajenah@gmail.com from the email address associated with your account, and we will process the request within a reasonable time.
Subscription or purchase issue
Subscriptions and purchases are managed through the App Store or Google Play. To manage, cancel, or request a refund, please review your store account settings. If the problem persists, contact us and include the purchase date and the store you used.
Cloud sync / household sharing issue
If you have trouble syncing across devices, or inviting or removing household members, first make sure you have an internet connection and that the app is updated to the latest version. If the issue continues, email us with a description of the steps that led to it.
Data export question
Your Foloos data belongs to you. If you have questions about exporting or accessing your data, reach out and we'll point you to the options available inside the app.
Contact method
Email us directly at majd.mahajenah@gmail.com or use the contact form on our website. We aim to respond to all requests within a reasonable time.